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Service and support from the people who know your Mac best
For up to three years from your computer’s original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork. And you local Apple hardware service around the world (1).
AppleCare Protection Plan benefits are in addition to any legal rights provided by consumer protection laws. For details, click here.
The AppleCare Protection Plan for Mac provides up to three years of expert telephone technical support and additional hardware service options from Apple.
When you purchase the AppleCare Protection Plan, just one phone call (2) can help answer questions on a wide range of topics, including how-to questions about iLife and iWork and more. You can even get local repair service when you visit other countries around the world.
One stop for expert technical support
Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Here's what you get:
Direct access to Apple experts
Local Apple hardware service around the world
Additional Apple hardware service options
The AppleCare Protection Plan provides up to three years of additional hardware service options, both parts and labor, from Apple-authorized technicians around the world — perfect whether you work at a desk or travel with your Mac. Apple hardware coverage includes:
Your Mac computer
Included accessories such as the power adapter
Apple memory (RAM)
Apple USB SuperDrive (for MacBook Pro with Retina display, MacBook Air, and Mac mini only)
Apple display purchased with your Mac
Software support included
Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of Mac topics, including:
Using the OS X operating system
Quick how-to questions about iLife and iWork
Connecting to printers and AirPort networks